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AmbCoach offers three (3) specific types of services to ambulance and other medical transportation organizations.
    Comprehensive Reimbursement Management and Processing Services
    Post Billing Follow-up Processing Services
    On-Site Management and Consulting Services


    Reimbursement Management and Processing Services             Back To Top ^^

    AmbCoach Comprehensive Reimbursement Management and Processing Services is a contracted billing and aged account management service that additionally provides, at no cost, reimbursement management support services to assist organizations with properly designing their system to comply with federal program requirements to ensure the highest possible reimbursement on claims allowed by law.

    Our comprehensive services include, but are not limited to, continual reimbursement management support, billing and collection services as described herein and production of various financial and operational reports.

    Billing

    Training of field and administrative staff with regard to proper medical and general patient information, necessary for billing
    Auditing of all ambulance and/or medical transportation trip reports.
    Processing of all transactions and production of all third party claims and patient invoices.
    Continual follow-up and interface with appropriate payer organizations and individuals.
    Production of related reports for monthly financials and operational reporting.

    Aged Account Management

    Pursuit of delayed and delinquent claims.
    Production of a series of dunning notices.
    Private Pay Account, Commercial and Program payer telephone contact by trained professional staff.
    Management interface of all financial hardship cases.
    Placement and management of all claims exceeding in-house aged account collection limitations submitted to independent collection agencies, per Client request.

    A unique feature of the AmbCoach Reimbursement Management Processing System is that each approach toward the collection of an account is appropriately customized to the requirements of the organization and the payer group.

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    Post Billing Follow-up Processing Services                              Back To Top ^^

    Continual follow-up and interface with appropriate payer organizations and individuals.
    Pursuit of delayed and delinquent claims.
    Production of a series of dunning notices.
    Private Pay Account, Commercial and Program payer telephone contact by trained professional staff.
    Management interface of all financial hardship cases.
    Placement and management of all claims exceeding in-house aged account collection limitations submitted to independent collection agencies, per Client request.
    Production of related reports for monthly financials and operational reporting.

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    On-Site Management and Consulting Services                         Back To Top ^^

    AmbCoach Management and Consulting Services has been developed for the purpose of either performing a full system review or to address a specific area of need.

    Our Consulting Associates (list available upon request) are a corps of individuals who are widely respected and well known in the EMS field and who are experts in various areas including ambulance/medical transportation reimbursement and program payor policy and regulations, reimbursement system design and financial management, managed care contracting, operational system status management, strategic planning, and much more. In addition, EMS legal and accounting services are available through cooperative arrangements with well known, established legal and accounting firms.

    Management and Consulting services are offered on an hourly fee or on a project cost basis.

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